His Ioniq 5 N stopped working months ago, and the lack of communication from Hyundai is striking. | Carscoops
After only 8,000 miles, a Hyundai Ioniq 5 N reportedly experienced a significant battery failure, leaving its owner waiting for months for repairs.
A driver of the Ioniq 5 N states that their electric vehicle has been non-functional for over two months. The owner claims that neither Hyundai nor their dealer has provided any updates or solutions. Hyundai has not responded to Carscoops' request for a comment.
The Hyundai Ioniq 5 N is considered revolutionary. It demonstrated that electric vehicles can offer real driving pleasure beyond mere acceleration, which likely influenced a buyer in Texas to purchase one of the first available in the state.
However, the initial excitement turned sour when the Ioniq 5 N reportedly broke down after 8,000 miles. It has allegedly been at a dealership for two months without resolution.
The situation became public on August 27 when the owner, William, shared his experience on Reddit. In a post titled “Help me navigate the run around I think I am getting from service,” he explained that one day his car showed a red warning light and refused to charge.
Previously, the car had been at the service center for weeks without clear answers, according to him. Importantly, the service advisor allegedly indicated that the issue was not with the ICCU, or Integrated Charging Control Unit, which has been a known problem in some Ioniq 5 models.
Shared Frustrations
Other Reddit users who own Ioniq 5 N or Elantra N models expressed similar frustrations with the same dealer in San Bruno, California. One owner mentioned their vehicle was misdiagnosed before ultimately receiving a new ICCU after 45 days.
“They are an absolute mess over there,” remarked another commenter about the Northern California dealership. A week ago, William provided another update.
“After 2 months, I still don’t have my car and no end in sight. Good luck to folks out there waiting on a battery,” he wrote. A screenshot from the dealership reportedly confirmed that the car’s main battery was “on backorder” with “no ETA.”
Communication Breakdown
William told Carscoops that Hyundai’s lack of transparency has been the most frustrating aspect of the situation. “Even giving Hyundai the full benefit of the doubt on supply-chain issues, the lack of transparency is inexcusable,” he stated. “Every week it’s the same line – no ETA on a battery and no ETA on my car.”
Additionally, the owner, who has initiated a buyback request, noted that progress has also stalled: “Four weeks in, and no progress.” Carscoops has reached out to Hyundai for comments regarding the reported battery issues and ongoing delays in parts.
The automaker has confirmed that it is investigating the situation, but no further information has been provided as of now. We will provide updates if we receive new information.
Other articles
Porsche Is Retaining Keys and Start Buttons While Other Electric Vehicles Are Not.
One aspect relates to the heritage of motorsports, while another pertains to the comfort of the customer.
Nissan's Leaf Priced at $29,990 Offers More Value Than Its Price Suggests: Review | Carscoops
Although it begins at under $30,000, the 2026 Leaf is a competent and comfortable electric vehicle that offers more than 300 miles of range.
His Ioniq 5 N stopped working months ago, and the lack of communication from Hyundai is striking. | Carscoops
After merely 8,000 miles, a Hyundai Ioniq 5 N reportedly experienced a significant battery failure, causing the owner to wait several months for repairs.