Should Nissan Introduce Its 10-Year Warranty in the U.S.? | Carscoops

      Vehicles serviced outside the dealer network may qualify for a warranty extension if they pass a health check.

      May 25, 2025, at 19:59

      by Brad Anderson

      In Australia, Nissan has introduced a 10-year warranty program applicable to all its models.

      To receive the five-year warranty extension, vehicles must be serviced at a Nissan dealer.

      Generally, new car warranties in the U.S. are less comprehensive than those provided in various other markets.

      In the United States, new Nissan cars come with a standard warranty of three years or 36,000 miles. This warranty length is typical for most new vehicles in the U.S., where warranties generally remain around the same duration. However, the situation is different in other parts of the world.

      For instance, many new cars in Australia offer warranties ranging from five to seven years, with some extending to an impressive 10 years. Nissan is now participating in this trend by offering a 10-year warranty, which appears to be successful. The key question is whether Nissan should adopt a similar strategy in the U.S.

      As standard, new Nissan models sold in Australia come with a five-year unlimited mileage warranty. In an effort to increase revenue, Nissan announced a new 10-year / 300,000 km (186,000 miles) warranty in February, although there are some important conditions attached.

      To qualify for the additional five years, owners must have all routine servicing performed at a Nissan dealership. This approach mirrors that of Mitsubishi in Australia regarding its 10-year warranty. Current Nissan owners whose vehicles have been serviced outside the official dealer network may qualify for the five-year extension if their vehicle successfully completes a AU$99 (~$64) health check to confirm proper servicing.

      Results So Far

      Nissan Australia reports that within the first 30 days of launching the new warranty program, it received over 2,500 service bookings from owners.

      “The revenue generated for the dealer network has been quite significant,” said Andrew Humberstone, managing director of Nissan Oceania, in an interview with Drive. “It's crucial that we identify ways to secure their financial viability, particularly given the substantial cost increase we are currently seeing in the market, where dealers – regardless of brand – are experiencing roughly a 30 percent increase in their expenses, whether related to recruitment, utilities, or other factors.”

      “The challenge is figuring out how to counterbalance those costs; relying solely on volume or margins isn't enough, so aftersales services must also be improved,” he added. “Retention comes through financing and aftersales initiatives and all the new products we are introducing. That’s the strategy for moving the business forward.”

      What About the U.S.?

      Several brands in the U.S., such as Genesis, Hyundai, Kia, Lexus, Cadillac, and Mitsubishi, provide new car warranties of four and five years, yet many continue to offer only three-year warranties along with extended powertrain warranties, usually valid for an additional year. If a brand like Nissan were to offer a longer, bumper-to-bumper warranty for vehicles serviced at dealerships, do you think it would be beneficial? Share your thoughts in the comments below.