Toyota Customer Claims A Standard Pickup Resulted In A Life-Altering Injury | Carscoops

Toyota Customer Claims A Standard Pickup Resulted In A Life-Altering Injury | Carscoops

      Customer files lawsuit against Massachusetts dealership and door manufacturer following alleged malfunction of service bay door that resulted in severe head and brain injuries.

      The lawsuit asserts that a roller door at a Toyota dealership hit the customer.

      The injured individual claims there were no warnings present near the service bay.

      Rytec, the company that produces the roller door, is also included in the lawsuit.

      Sometimes, seemingly simple errands can take an unexpected turn. In November 2022, Massachusetts resident Eric Aborjaily was retrieving his vehicle from a Toyota dealership when he was instructed to pass through a roller service bay door.

      According to a recently filed lawsuit, the door reportedly closed suddenly, striking Aborjaily on the head and causing significant injuries.

      The complaint, submitted to Norfolk County Superior Court, states that an employee at Wellesley Toyota allegedly told Aborjaily to enter the bay just before the door “suddenly and without warning came down and hit him on the head.”

      The lawsuit names both the Toyota dealership and Rytec, the manufacturer of the roller door, as defendants.

      What Occurred?

      Court documents indicate that there were no signs or warnings advising customers to keep away from the service area. The lawsuit further claims that the Toyota dealer failed in its duty of care to customers and suggests that the roller door was poorly designed, manufactured, installed, or maintained.

      Aborjaily reports that the impact has resulted in lasting brain, head, and dental injuries. In addition to his allegations of negligence against Wellesley Toyota, he is also holding Rytec accountable for both negligence and breach of warranty, as stated by Auto News.

      “At the time of the incidents, the safety systems were either not functioning correctly and/or failed,” the lawsuit asserts. Neither the Toyota dealership nor the door manufacturer has made any comments regarding the litigation.

      Lawsuit Challenges

      This lawsuit is not the most prominent one involving Toyota recently. In a separate case, a class-action lawsuit filed in California in October accuses the automaker of operating a criminal scheme to hide significant defects in its hydrogen-powered Mirai.

      According to the filing, these vehicles are described as “ticking time bombs” and the case includes anyone who has owned or leased a 2016–2025 Toyota Mirai in the last four years.

Toyota Customer Claims A Standard Pickup Resulted In A Life-Altering Injury | Carscoops Toyota Customer Claims A Standard Pickup Resulted In A Life-Altering Injury | Carscoops

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Toyota Customer Claims A Standard Pickup Resulted In A Life-Altering Injury | Carscoops

A customer is suing a Massachusetts dealership and a door manufacturer following a reported malfunction of a service bay door that resulted in serious head and brain injuries.